Homaic has two paid surfaces and one free path. The numbers are the numbers. We don't run promotional gymnastics, we don't change pricing on you mid-month, and we don't trap you on cancellation.
Free
- Full Homaic dashboard, asset capture, brief generation, MCP server.
- Up to 5 Mode A AI chat turns per day.
- Mode A photo extraction at a daily quota.
- Up to one property.
- Self-hosting at any scale, no fee — see Self-hosting Homaic.
The free tier is genuinely useful. We expect a meaningful share of users to never pay us a dollar; that's a fine outcome.
Homaic Pro — $19 / month
- Everything in free.
- Up to 50 Mode A AI chat turns per day.
- Higher photo extraction quotas.
- Multiple properties.
- Higher rate limits on MCP tools.
- Customer support with 24-hour SLA at MVP, faster as we grow.
- 2FA available (and required if you turn it on for compliance contexts).
Annual billing knocks ~15% off the monthly rate. No multi-year contracts.
Self-hosting
Free, AGPL-licensed, runs on your hardware. You pay your AI costs directly to whichever provider you use; there's no Homaic margin on those.
What we don't do
- No "free trial" that auto-converts to paid. The free tier is permanent.
- No paywalls in the middle of a feature. Every feature on the free tier is *complete*; the paid tier raises quotas, not capabilities.
- No churn-blocking dark patterns. Cancellation is one click.
Cancellation
Account → Billing → Cancel subscription.
- Access continues through the end of your current billing period.
- Your data stays. Cancellation does not delete anything.
- Re-subscribing later picks up where you left off.
Refunds
If something genuinely went wrong — outage that affected your work, billing error, charge you didn't authorize — email support@homaic.io. We refund unambiguously bad outcomes within 30 days. For "I changed my mind," the cancellation flow is the right path; we don't refund partial periods on change-of-mind.
Account deletion
Different from cancellation. Deletion actually deletes — assets, briefs, documents, decisions, the lot. Audit logs are retained for 90 days, then purged.
Run an export first. There is no recovery from account deletion.
Account → Privacy → Delete account.